WELCOME TO CELOVIA
THE REASON FOR OUR COMPANY HEADQUARTERS
In order to offer you as our valued customer the best possible advantages in every important area – from product, to service, to speed – we have deliberately chosen Hong Kong as our company headquarters. Hong Kong stands for innovation, efficiency, and internationality. This allows us to remain flexible and fast, continuously optimizing our popular products to always deliver the highest quality while staying competitive. In Hong Kong, we are able to work extremely closely with our manufacturers and integrate innovative technologies into our products more quickly – naturally in compliance with the strictest regulations, which even exceed EU standards. For you as a customer, this means an even wider product range, continuous product improvements, and compliance with the highest ecological and social standards to ensure the satisfaction of all people.
100% QUALITY
Our choice of location does not stand for lower quality – on the contrary: we are proud to have our company headquarters where almost all high-quality electronic devices are now being manufactured – at the pulse of time, full of new innovations.
100% GERMAN SERVICE
We offer our customers German-speaking 24/7 email support because we can only be satisfied when our customers are too – that’s why we are always here for you, around the clock. Do you have questions about our products, want to share feedback with us, or are you not completely satisfied with one of our products? Contact us via our contact form or by email at info@celovia.de – we will always find a quick, straightforward, and satisfactory solution.
Thank you very much for your valued trust!
Your CELOVIA Team
CELOVIA LIMITED
UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG
Registration Number: 78792219
IMPORTANT NOTES ON COMPLAINTS OR RETURNS:
In the event of a complaint, return, or any other issue, please always contact us directly by email first. Together we will certainly find a quick and uncomplicated solution. A conflict case via payment providers such as PayPal or Klarna is never the fastest or best way, since such procedures often take weeks or even months to process – which would help no one. Please note that the address stated in the imprint is not a return address. Please do not return goods without first registering your return with us by email, so that your return can be properly recorded and assigned. We will gladly provide you with the correct return address by email.
Email: info@celovia.de
CONTACT OUR GERMAN-SPEAKING 24/7 EMAIL SUPPORT:
Email: info@celovia.de
Platform of the EU Commission for Online Dispute Resolution: https://ec.europa.eu/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
COPYRIGHT:
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