Shipping Policy

Last updated: 11 August 2026

Celovia ships to destinations available at checkout. Shipping is free to every destination offered there.

Processing time

In-stock, paid orders are normally prepared within 1 to 2 business days. Weekends, public holidays, address checks and payment authorisation may extend processing.

Delivery time

A specific estimate is shown at checkout and, where available, in the dispatch confirmation. Delivery estimates start at dispatch and are not guaranteed; carrier and cross-border delays may occur.

Shipping costs

Celovia does not charge shipping fees for any destination or shipping method offered at checkout. No minimum order value is required for free shipping.

Tracking and delivery issues

Tracking is sent by email once available. For an unusual delay, first check the tracking status and then contact info@celovia.de with your order number. Where possible, document visible transit damage; this does not affect your statutory rights.

Company information

Brand: Celovia

Operator: INTELVIA EOOD

UIC / Registration number: 208714534

Legal form: Single-member limited liability company under Bulgarian law

Registered office: 9 Hrabrets, Stolipinovo District, Eastern District, 4006 Plovdiv, Bulgaria

Represented by: Ethien Ivanov

Share capital: EUR 500.00

Contact: info@celovia.de